PRIVACY POLICY

Last Updated: July 17, 2026

This Privacy Policy explains how IRONKYND ("IRONKYND", "we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from www.ironkynd.com (the "Website") or otherwise interact with our services.

By accessing our Website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or services.

1. Company Information

Brand Name: IRONKYND
Business Type: E-commerce Clothing Brand
Products: Athletic Streetwear and Unisex Apparel

Registered Office Address:
Hazipur, Sector 104,
Noida, Uttar Pradesh 201301,
India

Support Email: support@ironkynd.com
Alternate Email: ironkynd@gmail.com
Customer Support Number: +91 83770 00670
Website: www.ironkynd.com

2. Information We Collect

We may collect the following categories of information:

Personal Information

Full name
Email address
Mobile number
Billing address
Shipping address
Account login information
Order history
Customer support communications

Transaction Information

Products purchased
Purchase value
Returns and exchanges
Refund information

Technical Information

IP address
Browser type and version
Device information
Operating system
Website usage data
Referring website URLs

Marketing Information

Product preferences
Wishlist items
Browsing behavior
Interaction with advertisements and campaigns

3. How We Collect Information

We collect information when you:

Create an account.
Place an order.
Subscribe to newsletters or promotions.
Contact customer support.
Participate in surveys or promotions.
Submit reviews or feedback.
Browse our Website.
Interact with our advertisements on Meta or Google platforms.

4. How We Use Your Information

We use your personal information to:

Provide, Tailor, and Improve Our Services

Process payments.
Fulfill and ship orders.
Manage returns and exchanges.
Create and manage customer accounts.
Provide customer support.
Remember your preferences and shopping interests.
Recommend products relevant to your interests.
Improve our products, services, and customer experience.

Marketing and Advertising

We may use your information to:

Send promotional emails.
Send WhatsApp messages.
Send order updates and service notifications.
Send SMS communications related to your purchases and orders.
Display personalized advertisements.
Measure advertising effectiveness.

You may opt out of marketing communications at any time using the unsubscribe options provided in our communications.

5. Payment Information

IRONKYND does not store payment card information on its servers.

Payments are processed securely through third-party payment gateways and payment processors that comply with industry security standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences.
Keep items in your shopping cart.
Improve website performance.
Analyze visitor behavior.
Deliver personalized advertisements.

You can disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

7. Third-Party Services

We use third-party tools and service providers including:

Shopify
Google Analytics
Google Ads
Meta Pixel
Facebook Ads
WhatsApp API
Shipping and logistics partners
Payment gateway providers

These providers may collect and process information according to their own privacy policies.

8. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Payment service providers
Shipping and logistics partners
Customer support providers
Marketing and advertising partners
Analytics providers
Government authorities when legally required

9. Data Security

We implement commercially reasonable physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We retain your personal information for as long as necessary to:

Provide our services.
Comply with legal obligations.
Resolve disputes.
Enforce agreements and policies.

11. Children's Privacy

Our products and services are not specifically targeted toward children.

Users under the age of 18 should use the Website under the supervision of a parent or legal guardian.

12. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Withdraw consent for marketing communications.
Request a copy of your personal information.

To exercise these rights, please contact us using the details provided below.

13. Right to be Forgotten

If you wish to request deletion of your personal information or account data, please contact us at:

support@ironkynd.com

We will process valid requests in accordance with applicable laws and regulations.

14. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Updated versions will be posted on this page with the revised "Last Updated" date.

Your continued use of the Website after any changes indicates acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

IRONKYND
Hazipur, Sector 104,
Noida, Uttar Pradesh 201301, India

Email: support@ironkynd.com
Alternate Email: ironkynd@gmail.com
Phone: +91 83770 00670
Website: www.ironkynd.com